In-House or Outsource Training Programs?

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When deciding whether or not to utilize outsource training programs or in-house training programs, we must first determine what the return on investment (ROI) is. The value of training to the modern corporation is clear and unquestioned. But to train in-house or to outsource is a critical decision that is essential to configuring programs that truly support a company’s business objectives . We must take into consideration the variables of what’s to come, costs associated with them, and the availability. Outsourcing is comprised of external services that will ultimately determine the training at which our company will entail. The selection process will take as much time as it would if we were hiring our own personal staff. The cost burden of having a yearly contract with an outsourcing company creates the illusion of being strapped to a program that isn’t proving to be successful.

If we were to hire our own in-house training program team we could accomplish a much greater experience all together. The flexibility of having a staff with no commitment will ease the burden of being strapped to a contract, and give us leeway on increasing the success rate of programs. Ultimately, the incentives for the in-house trainees would be worth their while to put forth more than the average outsourcing company because the incentives of making it work are far greater than that of just doing your job. By incorporating special interests into the training environment, the company is able to do away with the best interest that an outsourcing company would bring to the table. The environment would grow as well as the people within the company, which makes supporting the team an easier task than dealing with 3rd parties.


HRO. Why Outsourse Training? Vol. 2 No. 3. April 3, 2003.