IM (Instant Messaging) Etiquette

Share on Facebook0Share on LinkedIn0Share on Google+0Tweet about this on Twitter0

Use status and description

Tell people where you are and what you are up to. It saves time and spares you hassles.

IM (Instant Messaging) Etiquette

Pick up the phone

E-mail is to IM as the phone is to e-mail. The more complex the issue, the lower-tech you go to discuss it with a colleague or with the boss.

IM (Instant Messaging) Etiquette

Easy on the acronyms

Just because you may know what an acronym stands for doesn’t necessarily mean everyone else does.

IM (Instant Messaging) Etiquette

Don’t hide behind IM

Don’t let IM rule the way you interact with people online vs. face-to-face. Continue nurturing those relationships!

IM (Instant Messaging) Etiquette

Log off from your IM system

While leaving your station unattended, log off from your IM system to let others know that your are unavailable at the moment. This shows consideration to all other IM’s that won’t spend the time typing a message to phantom person!

IM (Instant Messaging) Etiquette

Be aware of other people’s typing skills

You may be a fast typist, but that doesn’t necessarily make others the same. Instead of pounding out six questions before the person on the other end has even answered the first, slow down or switch to VoIP.

IM (Instant Messaging) Etiquette

Focus on what is important

Most folks believe they can multitask: talk to a colleague, attend a phone call, and use IM at the same time. You may well be able to do so, but don’t let that distract you from the task at hand. Focus on the immediate task, and then get back to where you were in IM.

IM (Instant Messaging) Etiquette

CAPS LOCK

The text equivalent of shouting–just don’t. You may be upset with something, maybe rightfully so, screaming doesn’t guarantee results, and it builds resentment.

IM (Instant Messaging) Etiquette

IM isn’t e-mail

Yes, there are things that are better dealt with through e-mail than through IM, especially when there’s an issue that needs thorough explaining. Use both!

IM (Instant Messaging) Etiquette